Terms & Cancellation Policy
Last updated 22 October 2026
Bookings made through Airbnb or Booking.com
If you book any of the Greco Villas or Apartments through Airbnb or Booking.com, that platform's own booking conditions, payment terms and cancellation policy apply. Please check the specific listing for the cancellation window and refund terms before booking.
Direct enquiries made through this website
Submitting the "Send an enquiry" form is a request for information. It is not a confirmed booking. A booking is only confirmed once we've agreed dates, price and payment with you directly by email or phone.
Right of withdrawal
Under EU Consumer Rights Directive 2011/83/EU (Art. 16(l)), as implemented in Greek law, accommodation bookings for a specific date or period are exempt from the standard 14-day right of withdrawal that applies to most online purchases. Once a direct booking is confirmed, our cancellation terms above apply instead.
Governing law
These terms are governed by Greek law. Any dispute not resolved directly will be subject to the courts of Chania, Greece.
Questions about a booking? Email chaniagrecovillas@gmail.com.
